Welcome to Toys Nation (toysnation.pk). By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. ACCEPTANCE OF TERMS

By accessing and placing an order with Toys Nation, you confirm that you are in agreement with and bound by the terms and conditions contained in these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. DEFINITIONS

• "Website" refers to toysnation.pk
• "We," "Us," "Our" refers to Toys Nation
• "You," "Your," "Customer" refers to the user of our website
• "Products" refers to toys and related items sold on our platform
• "Services" refers to the e-commerce services we provide

3. ELIGIBILITY

• You must be at least 18 years old to make purchases on our website
• By placing an order, you confirm that you are legally capable of entering into binding contracts
• You agree to provide accurate and complete information during registration and checkout

4. PRODUCT INFORMATION

• We strive to display product colors, images, and descriptions as accurately as possible
• We do not warrant that product descriptions, colors, or other content is accurate, complete, or error-free
• All products are subject to availability
• We reserve the right to limit quantities purchased per person or per order
• Prices are listed in Pakistani Rupees (PKR) and are subject to change without notice

5. AUTHENTICITY GUARANTEE

• We guarantee that all products sold on Toys Nation are 100% genuine and authentic
• All toys are sourced from authorized distributors and brand partners
• Products come with original packaging and applicable manufacturer warranties
• We reserve the right to verify the authenticity of products before dispatch

6. PRICING AND PAYMENT

• All prices are in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated
• We accept payment methods as displayed on our checkout page
• Payment must be received before order processing
• We reserve the right to refuse or cancel orders if pricing errors occur
• Any promotional codes or discounts are subject to specific terms and conditions

7. ORDER ACCEPTANCE

• Your order is an offer to purchase products from us
• We reserve the right to accept or decline your order for any reason
• Order confirmation does not constitute acceptance of your order
• We will notify you when your order has been accepted and dispatched

8. SHIPPING AND DELIVERY

• Delivery times are estimates and not guaranteed
• We ship to addresses within Pakistan
• Risk of loss and title for products pass to you upon delivery to the carrier
• We are not responsible for delays caused by courier services or circumstances beyond our control
• Shipping charges are calculated at checkout based on location and order value
• Free shipping may be offered on orders above a certain amount (as specified on the website)

9. RETURNS AND REFUNDS

• Returns are accepted within 7 days of delivery for unopened products in original packaging
• Damaged or defective products must be reported within 48 hours of delivery
• Return shipping costs may be borne by the customer unless the product is defective
• Refunds will be processed within 7-14 business days after receiving the returned product
• Certain products may not be eligible for return due to hygiene or safety reasons
• Please refer to our detailed Return & Refund Policy for complete information

10. PRODUCT WARRANTY

• Manufacturer warranties apply as specified by individual brands
• We are not responsible for manufacturer warranty claims
• Defective products should be reported immediately for replacement or refund consideration

11. USER ACCOUNTS

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to terminate accounts that violate these terms

12. PROHIBITED USES

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use automated systems to access the website without permission
• Reproduce, duplicate, or copy any part of our website without permission
• Resell products purchased from us for commercial purposes without authorization

13. INTELLECTUAL PROPERTY

• All content on toysnation.pk, including text, images, logos, and graphics, is our property or licensed to us
• You may not use, reproduce, or distribute our content without written permission
• Product images and brand logos are property of their respective owners

14. LIMITATION OF LIABILITY

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you for the product in question
• We are not responsible for delays or failures due to circumstances beyond our control
• We do not guarantee uninterrupted or error-free website operation

15. INDEMNIFICATION

You agree to indemnify and hold Toys Nation harmless from any claims, damages, or expenses arising from your use of our website or violation of these terms.

16. PRIVACY POLICY

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

17. MODIFICATIONS TO TERMS

• We reserve the right to modify these Terms of Service at any time
• Changes will be effective immediately upon posting on the website
• Continued use of the website after changes constitutes acceptance of modified terms
• It is your responsibility to review these terms periodically

18. GOVERNING LAW

These Terms of Service are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

19. DISPUTE RESOLUTION

• We encourage customers to contact us first to resolve any disputes
• If a dispute cannot be resolved amicably, it shall be subject to arbitration or court proceedings in Pakistan

20. FORCE MAJEURE

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, or strikes.

21. SEVERABILITY

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22. ENTIRE AGREEMENT

These Terms of Service, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Toys Nation.

23. CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Toys Nation

• Website: toysnation.pk
• Email: support@toysnation.pk
• Phone: [Your contact number]
• Address: [Your business address]

24. ACKNOWLEDGMENT

By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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